Privacy Statement
Official Software, Inc. has created this statement in order to demonstrate
our firm commitment to our customers' privacy. The following discloses
our information gathering and dissemination practices for the following
websites: officialsoftware.com.
What information is collected and how do we use it?
Information Collected & How it is Used
"Cookies" are
small pieces of information that are stored by your browser on your
computer's hard drive. Our cookies allow us to provide visitors with
convenient features by identifying you when you enter our site. We use
cookies to deliver content specific to your interests and to track user
sessions. Cookies must be enabled for you to enter your personal section
of the website or to complete any transactions.
Registration
Our site's registration
form requires users to give us contact information (like their name
and email address). The customer's contact information is used to contact
the visitor when necessary. We also use customer contact information
from the registration form to send the user information about our company
and promotional material from some of our partners. Users may opt-out
of receiving future mailings; see the choice/opt-out section below.
No third parties are permitted access to personally identifiable information.
Order Forms
Our site uses an order
form for customers to request products. We collect visitors' contact
information (like their email address). Contact information from the
order form is used to send orders and information about our company.
The customer's contact information is also used to get in touch with
the visitor when necessary. Users may opt out of receiving future mailings;
see the choice/opt-out section below. We do provide your name, address,
and e-mail address to the publishers of downloadable software whose
products you buy so that you can automatically be registered and notified
of product updates, upgrades, and special pricing on future products.
Financial information
that is collected is used to bill the user for products and services.
We require visitors to provide certain financial information (including
credit card numbers) during purchases. However, credit card numbers
are transmitted over a secure connection directly to our credit card
processing partner, CyberCash, and Official Software does not
store or have access to credit card numbers from purchasing visitors.
Thus, at no time are credit card numbers available to Official Software or any of its partners, except for our credit card processing partner
during a customer purchase.
You understand that no
Internet transmissions are 100% secure and, therefore, our only liability
in the event of unauthorized or disclosure of your credit card or financial
information, or other personal information, is to cooperate with you
and use our best efforts to help resolve any problems that arise.
Online Surveys
Our online surveys ask
visitors for demographic information (like their zip code, age, or income
level). We use this data to tailor our visitor's experience at our site,
showing them content that we think they might be interested in, and
displaying the content according to their preferences. This information
is shared with advertisers on an aggregate basis. No third parties are
permitted access to personally identifiable information.
Contests
We run contests on our
site in which we ask visitors for contact information (like their email
address) and demographic information (like their zip code, age, or income
level). The customer's contact information is used to contact the visitor
when necessary. We also use contact data from our contests to send users
information about our company and promotional material from some of
our partners. Users may opt-out of receiving future mailings; see the
choice/opt-out section below. Demographic and profile data is also collected
at our site. We use this data to tailor our visitor's experience at
our site, showing them content that we think they might be interested
in, and displaying the content according to their preferences. This
information is shared with advertisers on an aggregate basis. No third
parties are permitted access to personally identifiable information.
Links
This site contains links
to other sites. Official Software is not responsible for the privacy
practices or the content of such sites.
What type of security do we provide?
Information collected
on our site is protected to reasonably ensure that it is reliable for
its intended use, and reasonably protected against loss, misuse, and
unauthorized access, disclosure, alteration, and destruction. All information
submitted to Official Software through registration, order forms,
surveys, and contests are encrypted using secure sockets layer (SSL)
technology to ensure the visitor's privacy.
How do you opt-out of receiving e-mail
from Official Software?
Our site provides users
the opportunity to opt-out of receiving communications from us and our
partners at the point where we request information about the visitor.
This site gives users
the following options for removing their information from our database
to not receive future communications or to no longer receive our service.
- Go to www.officialsoftware.com/portal
- Sign into your Account
- Click on "Update My Account"
- Click on "Contact Info"
- Uncheck the boxes next to the newsletters you do not wish to receive.
How do you change or update your profile
information?
This site gives users
the following options for changing and modifying information previously
provided.
- Go to www.officialsoftware.com/portal
- Log into your Account
- Click on "Update My Account"
- Click on "Contact Info"
- Make whatever changes are needed and click "Submit"
Your consent
By using our site, you
consent to the collection and use of this information by Official Software. If we decide to change our privacy policy, we will post those changes
on this page so that you are always aware of what information we collect,
how we use it, and under what circumstances we disclose it.
Contact Info
If you have any questions
about this privacy statement, the practices of this site, or your dealings
with this site, you can contact us at:
Official Software
90 Kodiak Way #2725
Waltham MA 02451
